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  • What is the returns policy?
    Due to the nature of our products and for hygiene reasons, returns and refunds will not be offered unless you have received a faulty / damaged product which in this case a replacement will be sent out to you or you will be issued with a refund if prefered. Please notify us within 7 days if you have received a faulty / damaged product.
  • How much is postage?
    We offer FREE UK 1st class delivery on all UK orders over £10. ​ United Kingdom (This comprises of England, Scotland, Wales and Northern Ireland) Orders under £10.00 1st Class Royal Mail £3.50 Orders over £10.00 1st Class Royal Mail FREE Flat Rate Royal Mail 1st Class Signed For £4.00 Europe Flat Rate Royal Mail International Standard £7.80 Flat Rate International Tracked & Signed £12.10 ​ World Zone 2 Flat Rate Royal Mail International Standard £9.90 Flat Rate Royal Mail International Tracked & Signed £14.40 ​ Rest of the world Flat Rate Royal Mail International Standard £10.95 Flat Rate International Tracked & Signed £15.45 ​ We recommend opting for Tracked & Signed services as we cannot be held responsible for packages going missing if Tracked & Signed for services were not selected at checkout.
  • What are the lashes made from?
    Our lashes are made from synthetic fibre, which is vegan and cruelty free!
  • Can the lashes be worn more than once?
    Yes, our lashes are reusable! With proper care you can wear our lashes 10+ times! Please handle with care and ensure to keep your lashes clean from glue when not in use to keep them as good as new.
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